26000 Responsible Gaming — Put Your Wellbeing First, Play Smart
At 26000, entertainment only means something when it stays fun and safe. This page provides guidelines, self-control tools, and support resources to help you play mindfully and responsibly.
26000's Commitment to Healthy Gaming
26000 believes online gaming should be an enjoyable form of entertainment — not a source of stress or financial hardship. We are committed to providing a safe, transparent, and responsible playing environment for all users in Malaysia.
Our responsible gambling policy is more than just a formality. It is an integral part of how we operate the 26000 platform every day. We provide a range of tools and resources to help users maintain control over their playing habits, ensuring the experience remains positive and within comfortable limits.
Remember: gaming should be done for fun, not to solve financial problems or as a primary source of income. If you're uncomfortable with your gaming habits, we're here to help.
Warning Signs of Risky Gaming Behaviour
Recognising the early warning signs is the first step toward getting help. Here are some things to watch out for in yourself or someone you care about:
- Feeling anxious or irritable when unable to play
- Hiding gambling activity from family members
- Playing to escape problems or stress
- Difficulty stopping even when you've intended to
- Spending beyond your set limits
- Borrowing money or selling assets to fund continued play
- Spending excessive time playing to the point of neglecting responsibilities
- Constantly trying to "chase" losses by playing more
If you identify two or more of the above signs in yourself, we encourage you to make use of the available self-control tools or seek professional advice.
Setting Smart Time & Budget Limits
One of the best ways to keep your gaming experience healthy is to set clear limits before starting any session. 26000 encourages all users to practise the following principles:
Set a maximum amount in MYR (RM) that you are comfortable spending on entertainment each day. Never exceed this limit, even when you feel lucky.
Decide how long you want to play before starting a session. Set a reminder on your phone and stick to that time limit, no exceptions.
Review your total spending each month and make sure it isn't affecting your basic needs — bills, food, and savings.
Available Self-Control Tools
26000 offers a range of self-control options that users can access at any time. These tools are designed to help you stay in control of your gaming experience.
Deposit Limit
You can set daily, weekly, or monthly deposit limits on your account. These limits will prevent you from depositing more than the specified amount within the relevant period. To set or change your deposit limits, contact the 26000 support team.
Cooling-Off Period
If you feel you need a short break from the platform, you can request a temporary cooling-off period. During this time, you won't be able to log in or carry out any transactions. Cooling-off periods can be set anywhere from a few days to a few weeks.
Self-Exclusion
For more serious cases, you can request a full self-exclusion from the 26000 platform for an extended period. Your request will be processed by our team and your account will be suspended for the duration specified. Contact us at [email protected] to start this process.
Activity Reminders
The 26000 platform sends periodic notifications during extended play sessions to remind you how much time has passed. Use these prompts as a cue to decide whether to keep playing or call it a day.
Minor Protection
26000 has a firm commitment to preventing anyone under the age of 18 from accessing our platform. Parents and guardians play a vital role in ensuring their children do not access online betting platforms.
- All users are required to confirm they are 18 years of age or older upon registration
- 26000 reserves the right to request proof of age at any time and to close any account proven to belong to a minor
- We encourage parents to use parental control software to prevent unauthorised access to betting platforms
- If you suspect a minor is using your account, contact the 26000 support team immediately
If you discover that a minor has accessed your account or made unauthorised transactions, please contact us immediately at [email protected] so we can take the necessary action.
Maintaining Life Balance & Getting Help
Healthy gaming is balanced gaming. 26000 encourages all users to ensure their gaming activity does not interfere with other more important areas of life — family, work, health, and social relationships.
Tips for Staying Balanced
- Spend quality time with family and friends
- Keep up with hobbies and activities outside of gaming
- Get enough sleep and take care of your physical health
- Never use savings or money set aside for essential needs
- Set specific days where you don't play at all
- Talk openly with someone you trust
If you or someone you know needs professional help with a gambling problem, we encourage you to reach out for the right support. There are various organisations in Malaysia that offer free counselling and assistance to those in need. Do not hesitate to ask for help — it is a sign of strength, not weakness.
For any enquiries related to responsible gambling on the 26000 platform, you can reach our support team at [email protected]. Additional information is also available in the FAQ us.
We're Here for You, Anytime
If you have any concerns about your gaming habits or would like to use our self-control tools, reach out to the 26000 team today. You can also visit the FAQ section for more information.
Support email: [email protected]